Employee Managed Services
Turnkey managed delivery for banking technology programmes. ACS handles hiring, training, and managing platform-specialist teams — LoanIQ, treasury, and Murex professionals aligned to your KPIs across APAC.
Built from Real-World Experience
Employee Managed Services is ACS's turnkey delivery model for organisations that need software development, migration, or technology transformation without the burden of building and managing a team. We handle the entire lifecycle — from recruiting the right talent and training them on your systems, to day-to-day management and performance tracking against your KPIs. You define the outcomes; we deliver them.
What Is ACS Employee Managed Services?
Employee Managed Services is ACS's turnkey delivery model for organisations that need software development, migration, or technology transformation without building and running a team themselves. ACS handles the full lifecycle — sourcing and vetting the right specialists, training them on your systems and standards, and managing day-to-day delivery, HR, and performance. You define the outcomes and KPIs; ACS owns the delivery against them. It suits banking and FinTech programmes where the client wants guaranteed capacity and accountability for results, not only access to individual contractors.
How Does Managed Services Differ From Staff Augmentation?
Staff augmentation embeds vetted individuals into your team, where you direct their work. Employee Managed Services goes further: ACS builds, manages, and is accountable for a whole delivery team, including HR, performance management, and outcome ownership against agreed KPIs. With staff augmentation you retain delivery management; with managed services ACS carries it, which reduces the oversight burden on your own leadership. Many clients use both — augmentation to add specialist skills to an existing team, and managed services to run a defined workstream end-to-end. ACS advises on which model fits each programme.
Which Skills Does ACS Provide Through Managed Services?
ACS managed-services teams are drawn from the same specialist pool as its consulting practice: LoanIQ consultants, treasury and ALM analysts, Murex and AST360 engineers, test automation engineers, and integration developers across APAC. Because ACS delivers these platforms in its own right, every team member is vetted against a FinTech-specialist standard rather than a generic recruitment screen. Teams are assembled in Australia, Singapore, India, and the Philippines, which lets clients balance cost, proximity, and access to scarce skills while keeping consistent quality across locations.
How Does ACS Manage Quality, KPIs, and Continuity?
Every Employee Managed Services engagement is structured around measurable KPIs agreed at the outset, with regular reporting against the original business case. ACS manages the team directly — performance, delivery cadence, and operational oversight — so quality is governed rather than left to chance. Retention is an explicit focus: ACS keeps teams engaged and stable to protect knowledge continuity across the life of the programme, and can expand or reduce team size as demand changes without the delays of fresh recruitment. The result is predictable delivery with clear accountability and minimal management overhead for the client.
Full Feature Set
End-to-End Hiring
We source, vet, and onboard the right talent for your specific project requirements
Training & Upskilling
Our team is trained on your systems, processes, and standards before they begin delivery
Day-to-Day Management
ACS manages the team directly — HR, performance, and operational oversight are all handled
KPI-Aligned Delivery
Every engagement is structured around your desired outcomes with measurable KPIs
Scalable Teams
Scale up or down as your project demands change, without recruitment delays
Retention & Continuity
We keep your team engaged and retained, ensuring knowledge continuity throughout the engagement
Related Resources
See Managed Services in Action
Book a personalised demonstration with one of our product specialists.
Request a Demo